§ 8. [Grade of service.]

The service furnished hereunder to the City and its inhabitants shall be first-class in all respects, considering all circumstances, and the Company shall furnish the grade of service to Retail Customers as provided by its rate schedules and shall maintain its System in reasonable operating condition during the continuance of this Franchise. The Company's tariffs shall govern the rates, access to service, terms and quality of electric delivery services provided by the Company. An exception to the requirement is automatically in effect when due to Force Majeure. In any Force Majeure event, the Company shall do all things reasonably within its power to restore normal service.